Fieldwork expertise

Fieldwork expertise

The CESP's fieldwork service comprises a Team Manager and three Inspectors.

The CESP Inspector

The fieldwork inspectors make methodological proposals such as the formulation of questions, supplementary guidelines, etc. They contribute to the fieldwork interviewers' training sessions, ensure that the same guidelines are given to all the interviewers and that these guidelines are observed in the fieldwork and they draft reports of the controls made. They take part in the meetings of the Scientific Committee dealing with the audits in which they are involved.

The fieldwork inspectors make the link between the information collected and the analysis of the results.

The controls carried out by inspectors are different according to the type of research being audited.

Types of research

Telephone research

On-site monitoring of the institute in charge of interviews. Listening of all exchanges between the interviewer and the interviewee by telephone and monitoring of the visual aspect via a screen showing the data entry of the interviewer being listened to. The advantage of this proximity is the ability to intervene directly so as to correct errors before the questionnaires are validated and to complement the interviewer's training through a short "debriefing" session after listening to the interview. Live telephone research controls also allow the response rate to be monitored, which is an important indicator of the quality of a sample.
Another form of monitoring is listening to interviews recorded by the institute, or live-listening off-site.

Face-to-face research

This kind of control consists in accompanying an interviewer throughout the day or the mission. Again, any errors can be avoided or corrected in real time, and lead to a reminder of the particular guidelines for the research. Moreover this kind of accompaniment allows an assessment of the difficulty to obtain door to door responses. Controls regarding face-to-face research are also carried out a posteriori by making telephone calls to the people who responded to the survey or by a second visit when the person in question cannot be contacted by phone.
Controls via mail post remain a final possibility. The principle is simple and consists in sending a letter to the sought-after person containing a form to complete, and a stamped addressed envelope for its return. This short control means that a control can be made that the interview did indeed take place, but it does not have the same value as the other two types of control(less verified information).

Self-admnistered research

The monitoring is made by phone, or by a second visit. It allows to verify the identity of the interviwee . The control then consists in verifying that the responses match the reality (identifying information, equipment in the home, lifestyle, etc.). These studies are carried out with or without the intervention of an interviewer.